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TRIKHAL TOURISM
TRIKHAL TOURISM
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Frequently Asked, Trikhal Tourism Questions

Solo 🧳 Traveler and Backpackers

Why should I use a travel agent?

Do you offer something different from others?

Will I pay more if I book through an agent?

Even in the age of online booking, travel agents are a great source of information and discounts. A travel agent can make sure that your trip is tailored to you, assist you in case of unexpected problems, and help you anticipate potential issues in advance.

Find out more
Welcome to tourist from Whole World

Will I pay more if I book through an agent?

Do you offer something different from others?

Will I pay more if I book through an agent?

Our fees are transparent. In many cases, you save more than you spend. We can work within your budget, and we always focus on making sure that you get a solid value in return for our fees. 

Find out more
Riverside Night Camp at cleanest river Umngot River

Do you offer something different from others?

Do you offer something different from others?

Do you offer something different from others?

Yes! Do you have an upcoming conference for your business or a student trip? We can handle the details and ensure that you have access to group seating, entrances, and discounts. 

Find out more

Frequently Asked products Questions

Please reach us at admin@trikhaltourism.com if you cannot find an answer to your question.

Some of our travel packages are all-inclusive, while others are not. Please check the package details for information on what is included.

Yes, we offer honeymoon packages to some of the most romantic destinations in the Northeast. Contact us for more information on our honeymoon packages.

The maximum number of travelers per package varies depending on the package. Please check the package details for information on the maximum number of travelers allowed.

The price depends upon maximum number of travelers per package on the tour. Please provide us number of traveler,number of days and preferred destinations. Reluxe now & enjoy the package with details informations with various types cabs & hotel options for selecting  package according to your budget & other conveniences.

Payments,Cancellation & Refund Policies

 

TERMS & CONDITIONS

Trikhal Tourism all policies are may not be subjected to effective for 'LAST MINUTE BOOKINGS". Bookings for any services & products or something extra added after booking less then 72 hours of actual Tour start date or specific schedule time.

Trikhal Tourism  like to suggest honestly for avoiding "LAST MINUTE BOOKINGS" due to last moment high cost fluctuations including poor service quality which also directly affects our brand reputation for future. 

1. Booking your Holiday

a) Your contract in respect of your holiday is made with Trikhal Tourism (‘the Company‘), registered in Kolkata, India and all bookings are subject to these terms and conditions.

b) All communications by the Company in relation to your holiday will be sent to the address stated on the booking form.

c) All bookings must be made through an authorised representative of the Company. At the time of booking the Company booking form must be completed and submitted together with a deposit of 50% of the total cost of the booking.

d) Receipt of the deposit and booking form by the Company does neither guarantee nor imply confirmation of the booking. No booking shall be confirmed until the Company issues a booking confirmation notes after receiving advance booking amount. The Company reserves the right to refuse a booking without giving any reason and shall in that event full return any deposit received.

e) Your holiday must be paid in full at least 30 days before the departure date. If payment is not received by the due date, the Company reserves the right to cancel the booking and retain the deposit. The person who signs the booking form guarantees payment of the total amount shown on the booking form in accordance with these conditions. It is the responsibility of the signatory to ensure the Company receives payment in full by the due date. No reminders will be sent.

f) If you book within 30 days of your departure date payment must be made in full at the time of booking.

g) All special requests, such as dietary requirements, should be noted on the booking form.

h) The Company will provide the service as set out and confirmed in writing at the time of booking confirmation.

2. Price Policy

a) The Company is under no obligation to furnish a breakdown of the costs involved in a holiday.

b) The Company reserves the right to notify you of any increase in price before accepting your booking and before giving booking confirmation.

c) After a Confirmation Invoice has been issued, unless you choose to pay for your holiday in full at the time of booking, the price of your holiday is subject to the possibilities of surcharges in certain limited circumstances. However, a surcharge will only be levied to allow for variations in transportation cost, including cost of fuel, increase in normal published airfares, taxes or fees chargeable for services such as landing taxes at airports, the exchange rate applied to the particular package or if the government or regulatory body introduce an increase of taxes. Even then, the Company will absorb an amount equal to 2% of your holiday price (excluding insurance premiums and amendment charges) before passing on any surcharge to you. Only amounts in excess of this 2% will be surcharged. Surcharges will be notified by a revised Confirmation Invoice sent to you.

d) If a surcharge would increase the total holiday price shown on your original Confirmation Invoice by 10% or more, you may cancel your booking within 14 days of the date of issue of the revised Invoice and obtain a full refund of all payments made to the Company and any amendment charges previously incurred.

e) Optionally, you may choose to pay for your holiday in full at the time of booking, in which case your holiday price will be fixed at the cost quoted by the Company at the time. To qualify for this benefit you should return the Confirmation Invoice to the Company with full payment to reach the Company within 7 days of the date printed on the Confirmation Invoice.

f) The financial commitments offered above by the Company mean that the Company is not able to reduce the holiday prices should the value of the Indian Rupee strengthen.

3. Cancellation and Changes by the Company

a) Occasionally it may be deemed necessary to make changes to your holiday and the Company reserves the right to do so at any time, and you will be notified of any changes at the earliest possible opportunity. If a major change to your tour is necessary, providing it does not arise from circumstances beyond the Company’s control, you may choose (i) to accept the change of arrangements (ii) to purchase another holiday from us or (iii) to cancel your holiday. Compensation may be payable in cases of major change as detailed below.

b) No compensation will be payable for minor changes. Minor changes include minimal changes to departure and arrival times, changes to the type of cab used and restaurant and accommodation changes to a comparable or superior standard.

c) Major changes include cancellation, changes to your landing  airports within northeast, delays in departure or return by more than 12 hours and accommodation changes to an inferior standard of accommodation.

d) Compensation will not be paid for changes or cancellations caused by Acts of God (Force Majeure), war, threat of war, riot, civil strike, industrial dispute, terrorist activity, natural or man-made disaster, fire, technical problems to transport, closure or congestion of airports, strikes or other industrial action, adverse weather conditions or any other event beyond the Company’s control. It is essential that you take out adequate travel insurance.

e) The Company reserve the right to cancel your holiday at any time before the date of departure, even after a confirmation notice has been sent. If your holiday is cancelled the Company will refund in full the money you have already paid. No compensation will be payable.

f) Transportation is subject to the conditions of carriage of the carrier, some of which may limit or exclude liability. These conditions are often the subject of international agreement between countries and copies of the conditions, which apply to your holiday journey, will normally be found on the carrier’s tickets.

g) If you fail to pay the balance of the holiday price at least 30 days before departure, the Company will treat the booking as cancelled and levy the cancellation charges set out below

h) The company also has the right to refuse any person as a member of the tour, if in their opinion that person could endanger the health, safety and enjoyment of others on the tour. In any of the events mentioned above, the company’s sole liability and the client’s sole remedy will be limited to a refund of any monies paid, less the amount for services already utilised plus administrative fees.

4. Cancellation and Changes by You

a) You may cancel your holiday at any time providing you notify the Company in writing. The following charges will be levied on any cancellation:

  • 10 days from booking date 20% of deposit.
  • 30 days or more 50% of Deposit
  • 15 – 30 days 100% of Deposit
  • 8 – 15 days 80% of Tour Cost
  • 1 – 7 days 100% of Tour Cost

b) After the itinerary is confirmed, the client is permitted free of administration charges one set of amendments, though will be liable for any added cost this may add to the tour, including airline charges, hotels etc. Any further modifications, which are instigated by the client, will incur a charge of 1000 Rs Indian Money due to communication and administration expenses that may have incurred.

5. Our Responsibilities

a) The Company does not own or manage the cab, accommodation, restaurants and other facilities used in conjunction with the tours arranged. While the Company has exercised care in selecting providers of travel, accommodation, restaurants and other facilities, the Company have not had the opportunity to inspect and do not represent that such cab, accommodation, restaurants, and other facilities and services have been inspected.

b) The Company is not responsible if you or any member of your party suffer death, illness or injury as a result of any failure to perform or improper performance of any part of our contract with you where such failure is attributable to (i) the acts and/or omissions of any member of the party, or (ii) those of a third party not connected with the provision of your holiday, or (iii) an event which neither the Company or the service provider could have foreseen or prevented even with due care.

c) Should any member of your party suffer illness, injury or death through misadventure arising out of an activity, which does not form part of the holiday the Company has arranged for you the Company cannot accept liability. The Company will offer general assistance where appropriate.

d) The Company regret that no refund will be made on unused products where travel, sporting event or other types of ticket, unless a refund can be obtained from the carrier or provider.

6. Your Responsibilities

a) You are responsible for arranging your own travel insurance, though an appropriate policy can be incorporated into your tour package. Details of all insurance policies held by each member of your party must be provided on the booking form. No booking forms can be accepted without sufficient proof that personal policies have been arranged. Please ensure that your insurance cover applies to the specific activities you are booking and which are confirmed on the Confirmation Invoice.

b) Each member of the party must have a valid passport, visas and all necessary documentation for the foreign tourists  with a options of Aadhar card/voter Card for domestic tourists. The Company accept no responsibility for any delay or expense should your documents not be in order.ILp is mandatory for Arunachal and Nagaland .

c) You are responsible for checking-in for cabs at the correct time and for presenting yourself to take up all pre-booked components of your holiday. The Company cannot accept responsibility for clients missing flights as a result of late check-ins and no credit or refunds will be given if you fail to take up any component of your holiday. No credit of refunds will be given for lost, mislaid or destroyed travel documents.

d) By booking a holiday with the Company you undertake to behave in an orderly manner and not to disrupt the enjoyment of others on holiday with you nor to do anything to bring the reputation of the Company into disrepute. If you breach this clause your holiday will be terminated with immediate effect and the Company will have no further contractual obligation to you. The Company will be entitled to recover from the offending party and/or the person who signed the booking form compensation for any damage caused.

e) It is the responsibility of the person who signs the Booking Form to disclose any pre-existing medical conditions that members of their party may have.

f) All equipment and personal effects shall be all times and in all circumstances at the owner’s risk. The Company cannot accept responsibility for any loss or damage or delay to your luggage or effects unless directly caused by the negligence of one of our representatives.

7. Smoking

The Company forbids smoking in any vehicle operated by the Company. Frequent stops can be arranged for those who desire to smoke. All accommodation will be reserved with non-smoking rooms, unless the client specifically requires a smoking room. Confirmation is depending on hotel availability.

8. Waiver

The Company will undertake to ensure the safety of the client throughout the tour, however aspects of each particular tour may not be without an element of danger. Clients should be prepared to sign a ‘Waiver of Responsibility’ form before they begin their tour. This form is an understanding that all clients need to exercise judgement and care at all times to ensure their own safety and that of their fellow tourists.

9. Disclaimer

The Company has made all reasonable efforts to check the accuracy of the information contained in our website. The Company cannot however accept any responsibility for any errors or omissions that may appear in this site.

10. Complaints

a) If you have a problem during your holiday, please inform the relevant driver, hotel, local agent of other suppliers immediately so that they can endeavour to put things right. If you cannot resolve the problems, you must contact the Company office so that they are given an opportunity to help. The Company will not hold themselves responsible for the non-performance of an itinerary through causes beyond their control or when they are not notified of a problem at the point where remedial action can be taken. In the unlikely event that a complaint cannot be resolved at the time, your should write to the Company within 28 days of returning home, giving your original booking reference number and all other relevant information. If you fail to take any of these steps you will hinder the Company’s ability to put any problem right and/or investigate it fully and any right you have to receive compensation will be reduced or completely invalidated.

b) Any dispute that may arise will be governed by Indian law and both parties shall submit to the jurisdiction of the Indian Courts.

c) All information given by the Company whether in writing or orally is to the best of the Company’s knowledge and believed correct at the time given and is given in good faith. The booking conditions shall take precedence over any other warranty or condition that may have been given.

11. Data Protection Act

It may be necessary for the Company to ask you for certain personal information. Examples of this would be dietary requirements, disability/medical or religious information etc. This information will be kept confidential by the Company and is available to you to inspect during the Company’s normal working hours. It will be passed to the suppliers, if it is necessary for them to know this information in order to fulfill the Company’s contract to you.

Privacy Policy

PRIVACY POLICY

Trikhal Tourism is committed to our client’s privacy and security and to taking steps designed to secure your personal and financial information. We believe your private details should be kept just that and when you share personal information with us, we will make all reasonable endeavours to keep your details secure and private. We are committed to ensuring that your personal information is protected.

Our Privacy Policy
Trikhal Tourism understands that privacy is important to you and wants your experience when dealing with us to be as enjoyable and safe as possible. This policy describes who Trikhal Tourism is and how it handles your personal information generally as well as when you use our website.

The type of personal information we collect and hold
Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable. Generally Trikhal Tourism does not collect sensitive information about you such as details of your race, political beliefs, religion or health. However depending on the products and service you ask us to provide, we maybe required to collect some sensitive information when we are providing you with specialised services (such as access requirements for a disability).

We will ask for a broad range of personal information which is necessary for us to provide you with our services. The type of personal information we ask for will depend on which of the travel products with Trikhal Tourism you book on and the type of product or service you choose.

If we are not able to collect personal information about you we may not be able to provide you with the products, services or assistance you require. The collection, use or disclosure of your personal information is needed to provide these.

We will generally ask for the following types of personal information:
• name, address , email and contact details;
• date of birth;
• gender; and/or
• information about your use of our product or service

Depending on the product or service you choose, you may also be asked other types of personal information such as:
• insurance- travel
• Passport number
• Credit card details

Ways we collect your personal information
We collect your personal information:
• by using written forms;
• through contact over the telephone, your mobile or other messaging technology;
• via the internet, including websites and social media; and/or
• in person to person contact
• Through subscription and entry forms
• Booking forms and requests for further information
• Emails, response devices

We will collect your personal information during the information life cycle, on an adhoc or a recurrent basis using the above methods. For example, we will collect personal information when you acquire a product or service from us, when you make changes to that product, when you enquire on our product and services or request information on our services. We will combine or link personal information we already know about you to other personal information we collect about you.
We collect your personal information:
• directly from you by written, by phone or through our online booking engine.
• from a group coordinator who is arranging your travel ( If this is the case we request from the group leader that every member of the group has consented to them providing this Personal Information to us, in order for us to provide those products and services).
• from other persons or organisations (including related and third parties).

Please refer to “Parties to whom we disclose and collect your personal information” section which details the types of organisations we disclose your personal information to and collect your personal information from.

Cookies
Our websites rely on “cookies” to provide a number of services to you. A cookie is a piece of data that a website sends to your browser and which is then stored on your computer or other internet enabled device. Cookies are generally one of two types, a session cookie or a persistent cookie. A session cookie is a temporary cookie that is placed on the device and remains until you leave one of our websites. A persistent cookie will remain on your device for a period of time or duration specified in the cookie despite you leaving our websites.

Cookies generally allow our websites you are browsing to interact more efficiently with your device. Travel the World uses cookies to collect and use information for a range of purposes, including; to maintain and improve the operation of our websites; track user preferences and product requirements to customise our websites and target and improve advertising or marketing relevance. We may also have an arrangement with third parties who may use our cookies to improve the relevance of our advertising to you on third party websites. You are able to use your browser settings to manage cookies. These settings may include deleting all or some cookies, not accepting any cookies or being notified when cookies are being used.

Purposes of collection of personal information
We collect your personal information so we can:
• identify you and provide you with our products and services including notifying you about new products, services and promotions from time to time.
• understand your requirements and provide you with a product or service;
• set up, administer and manage our products and services,
• get a better understanding of you, your needs, your behaviours and how you interact with us, so we can engage in product and service research, development and business strategy including managing the delivery of our services and products via the ways we communicate with you.

Sometimes we are required to collect your personal information to satisfy specific legal obligations.

Use and disclosure
We use and disclose your personal information for the purposes we collected it. Please refer to “Purposes of collection of personal information” section to understand what these purposes may be.
If your personal information is subject to the Indian privacy regime, we will use and disclose your personal information for a secondary purpose related to a purpose for which we collected it, where you would reasonably expect us to use or disclose your personal information for that secondary purpose. In the case of sensitive information, any secondary use or disclosure will be directly related to the purpose of collection.

For example, we will disclose your personal information to third party service providers so that they can provide the contracted services to Trikhal Tourism such as information technology support or programming, hosting services, telephony services, mailing or sending of documentation to customers digitally or otherwise.

As a travel agent, Trikhal Tourism offers products and services on behalf of a number of other providers including but not limited to cruise lines and insurance companies. Travel the World maybe required to disclose your Personal Information to these providers to enable them to provide you with their services and to assist in making your experience a satisfying one. As these providers require this Personal Information when making your booking, if it is not provided we will not be able to finalise your booking.

• you have expressly or impliedly consented to the use or disclosure;

Collection use and disclosure of personal information for marketing
Travel the World has a large range of travel services. Marketing is an important part of our business. We want to collect, use and disclose your personal information to keep you up to date with the range of products and services available from Trikhal Tourism and which we think may be of interest to you. We use a wide variety of marketing strategies including mail, sms, telephone and other internet based marketing including targeted online advertising and online behavioural marketing. Third party marketing service providers may combine the personal information we disclose to them with information they already hold about you, in order to serve you with more relevant advertising about our products and services.

We want you to be able to exercise your marketing preferences. Details of how to exercise your preferences can be made to our privacy officer whose contact details are below.

Parties to whom we disclose and collect your personal information
As detailed in “Ways we collect your personal information” section there are a range of people and organisations (‘parties’) to whom we disclose your personal information and collect personal information from – that are not you. These may be parties related to Trikhal Tourism or third parties. The particular party will depend on which company or brand in Trikhal Tourism you do business with and what product or service you receive.
Some examples of the parties to whom we may disclose your personal information to and collect personal information from are:
• other companies within the Trikhal Tourism and other trading divisions or departments within the same company
• customer, product, business or strategic research and development organisations;
• a third party with whom we have contracted to provide travel services, administrative or other business services – for example:
– information technology providers,
– marketing agencies and other marketing service providers;
– travel providers whose product you are travelling on;
– print/mail/digital service providers; and
– imaging and document management services
• data warehouses,
• social media and other virtual communities and networks where people create, share or exchange information;
• publicly available sources of information;
• clubs, associations, member loyalty or rewards program providers and other industry relevant organisations;
• any other organisation or person where you have asked them to provide your personal information to us or asked us to obtain personal information from them, (e.g. your parent or group organiser).


Security of your personal information
We hold your personal information in:
• computer systems;
• electronic databases;
• digital records;
• telephone recordings; and
• in hard copy or paper files.

These storage mechanisms may be managed in a number of ways. They may be managed or administered internally by a company in Trikhal Tourism and may be held locally in India. Or they could be managed by a third party storage provider with whom Trikhal Tourism has a contractual relationship and be either managed locally and/or overseas.
We will take all reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure. The ways we do this include:
• limiting physical access to our premises;
• restricting electronic and physical access to personal information we hold;
• having in place stand-by systems and information backups to deal with major business interruptions;
• maintaining technology security products;
• requiring any third party providers to have acceptable security measures to keep your personal information secure; and

We maintain industry standard technology and procedures in respect of our information management and provision of online services. Trikhal Tourism has an ongoing program of review and enhancement of its security measures. The reviews and updates address such matters as security and information management policies, processes and procedures, and technology reviews such as software, virus protection and fire wall settings. Our systems and information technology infrastructure are regularly audited both by internal and external experts.

E-mail transmissions to Trikhal Tourism, are not necessarily secure. If you have any concern about the security of the contents of your e-mail or any other transaction over the Internet then you should consider contacting us by other means. We does however employ strong encryption techniques and the use of firewalls similar to financial institutions and internet transaction systems globally. If you make a transaction involving the submission of personal information over the Internet to Trikhal Tourism using one of our online forms then the our employs that encryption technology. Once Trikhal Tourism has received your personal information, it is stored and protected by a range of security controls, including firewalls, user identification requirements and audit trails.
We trains its employees and representatives in their privacy obligations, applies confidentiality obligations and provides authorised persons with user identifiers, passwords or other access codes to control access to your personal information.

Non-customers
You may not be a customer of ours but you may interact with one of our companies. You may interact with one of our companies by using our transactional websites, entering a competition or commenting via social media. We will collect, use and disclose your personal information in accordance with this Privacy Policy and any Privacy Statement you may receive when you interact with us. Please see our Online Terms found on our transactional websites for more information about interacting with us via the Internet.

Anonymity and Pseudonymity
If you are subject to the Indian privacy regime, you have the option of not identifying yourself or of using a pseudonym unless we are required or authorised under Indian law or a court/tribunal to identify you or it is impracticable to deal with you anonymously or by a pseudonym.

India – Access and Correction of Personal Information
You have the right to request access to personal information we hold about you. We are able to deny access to some or all of your personal information in specified circumstances. We will provide reasons for any refusal in writing.

If you would like to request access to the personal information we hold about you please contact us by using the relevant Access or Correction contact in the Trikhal Tourism Privacy Contact Information details, which can be found below as we may be able to provide you this information within our normal business processes. If not, the staff member will be able to commence the privacy access request process for you which may require you to complete a privacy access request form. These requests may incur a fee and you will be advised of an estimated fee and the payment options at the time of written acknowledgement. This is usually provided to you within 5 business days.

Our response to your request will usually be completed within 30 days of receipt of the request. If we require further time we will contact you in writing to advise of this and provide our reasons for the further time that is required.
We rely on the accuracy of the personal information we hold about you to provide our products and services to you. You have the right to request us to correct any inaccurate, out-of-date, incomplete, irrelevant or misleading personal information. We will take such steps that are reasonable in the circumstances with regard to the purpose for which your personal information is held to make a correction. We may refuse to correct your personal information and will provide reasons for refusal in writing. If we refuse to correct your personal information you have the right to associate with the information a statement that the information is inaccurate, out-of-date, incomplete, irrelevant or misleading. We will take such steps that are reasonable in the circumstances to associate that statement with all records containing the relevant information. You can contact us to request the correction to the personal information we hold about you by using the relevant Access or Correction contact in the Trikhal Tourism Privacy Contact Information table below.

India – Complaints Handling
If you have a complaint about how we collect, hold, use or disclose your personal information or a privacy related issue such as refusal to provide access or correction, please use our complaints process so that we can help. It is important to follow the complaint handling process in order to resolve your complaint effectively and efficiently.
If you are subject to the Indian privacy regime please note how we will deal with a complaint:

Step 1. Let us know
If you would like to make a complaint, please let us know by contacting us. A response is usually provided to you within 5 business days by our privacy officer. You can contact us by using the relevant Complaints contact in the Trikhal tourism Privacy Contact Information below.

Step 2. Review by our Internal Privacy team
If you are not satisfied with the outcome of the business review you can request the complaint be referred to the Senior Management Team for review or you can contact them directly. Should additional information be required from you, we will contact you to discuss. The Senior Management Team will usually contact you with a decision within 25 business days of receiving your complaint. You can contact the Senior Management team by using the relevant contact in the Trikhal Tourism Privacy Contact Information below.

Step 3. Seek review by an external service
We expect our procedures will deal fairly and promptly with your complaint. However, if you remain dissatisfied, you may be able to access the services of an External Dispute Resolution Scheme such as Indian Consumer Court under Travel Agent laws.

LIMITATION OF LIABILITY & GENERAL DISCLAIMERS AS NO HIDDEN

 

LIMITATION OF LIAIBILITY

My Tour Package and its employees, officers, subsidiaries, affiliates, agents, and assigns does not own or operate any unit which offers, or is to offer, goods or services for tour including lodging facilities, cab owner, food service providers or equipment suppliers, etc.

My Tour Package's responsibility is absolutely limited. We are not responsible for the acts or failures to act, willfully or otherwise, of actual service provider or other third party over whom we do not have any direct control. As tour consultants/ travel agent, we promote, organize and sell tour packages of various tour operators/ service providers/promoted by respected hotel/homestays/cab owners, which may consist of transportation, excursions and accommodations. Such service providers/ tour operators are independent contractors outside our administrative control.

My Tour Package is not liable for any bodily injury or harm, accidents, property damage or personal loss to the clients as a result of, but not limited to –

  1. Physical exertion for which the client may not be prepared.
  2. Transportation by plane, train car, bus, boat or other mode of transportation (such as bicycle, horse, foot, etc.)
  3. Consumption of alcoholic beverages
  4. High altitude on hills
  5. Forces of nature like high winds, hurricanes, flooding, etc.
  6. Exhaustion due to heat.
  7. Civil unrest or terrorism.
  8. Quality of medical services in remote areas.
  9. My Tour Package is further not liable for any expenses like meals, transportation, hotel costs, etc. that are not specifically included in the price of the tour. For any such expenses, if the same is included in price, the actual service provider / tour operator will be responsible.
  10. My Tour Package reserves the right to make alterations in hotel or route of trip in order to improve the quality of a tour or in interest of better accommodation of guests.
  11. My Tour Package is in no way ever responsible for damage to personal belongings of client including electronic goods during tour. This includes but is not limited to damage in water, accidents, loss, and theft.
  12. The maximum liability on part of My Tour Package arising under any circumstances, in respect of any services offered, shall be limited to total amount received from the client. Any consequential loss, damage or additional expense whatsoever will never be part of our liability.
  13. ASSUMPTION OF ALL RISKS BY CLIENT
  14. Clients and user of this website acknowledge that they have voluntarily desired to explore the website and applied voluntarily to participate in the tour designed therein with the knowledge of various risks which includes but not limited to the numerous risks and dangers involved including but not limited to –
  15. Physical exertion for which client may not be prepared.
  16. Transportation by plane, train car, bus, boat or other mode of transportation (such as bicycle, horse, foot, etc.)
  17. Consumption of alcoholic beverages
  18. High altitude on hills
  19. Forces of nature like high winds, hurricanes, flooding, etc.
  20. Exhaustion due to heat.
  21. Civil unrest, terrorism or criminal activity.
  22. Dangers associated with wild or other animals.
  23. Quality of medical services in remote areas.
  24. Problem associated with lost or misplaced luggage.
  25. RELEASE OF LIABILITY
  26. Client / user of this website acknowledge that the enjoyment and excitement of tour is derived from the inherent risks incurred therein and activity beyond the safety of normal life at home and that such inherent risks contribute to excitement & enjoyment. Therefore, the client agrees to be responsible for their own welfare and associated risks during tour.
  27. Client / user of this website discharge and release My Tour Package from and against all sort of liabilities arising during intended tour except that arise due to negligence of My Tour Package.
  28. Client / user of this website further agree that this release of liability shall be legally binding upon them personally, all family members and minors traveling with them and their heirs, successors, assigns & legal representatives.
  29. My Tour Package reserves the right to increase the tour price without any prior information in the event of increase in cost due to changes in airfares, railway fares, currency fluctuations, fuel prices, etc.
  30. My Tour Package reserves the right to decline to accept or retain any person as a member of specific tour group or to cancel or modify the tour schedule / group without notice.
  31. Client/ user of this website understand that medical services or facilities may not be readily and easily available or accessible during entire tour.
  32. Clients/ users of this website has been advised to have travel insurance, cancellation insurance and medical insurance and the same are the sole responsibility of the person intending to incur tour. They will further be responsible for –
  33. Being in sufficiently good health to undertake the tour.
  34. To prepare themselves for the tour by studying the itinerary and pre-departure materials
  35. For bringing the appropriate clothing and equipment as advised from time to time.
  36. My Tour Package reserves the right to take photograph or film records of any of tour booked by them and to use any such photograph or film records for promotional and/or commercial purposes, including use by third parties with hom My Tour Package may engage in joint marketing. For such photograph or film, the client, who travels, will not be remunerated. The client assigns to My Tour Package all right, title and interest that he/ she may have in or to any media during the tour.
  37. The client/ user of this website understands that My Tour Package reserves the right to refuse anyone as a tour participant, or remove anyone from a tour if it judges them to be incapable of meeting the rigors and requirements of participating in the activities of tour, or who it determines to detract from the enjoyment of the tour by others.
  38. The client/ user of this website will have to follow all written and verbal rules of safety presented to them by the service providers.
  39. My Tour Package reserves the right to make route, hotel and trip modifications as required or desirable to improve the trip quality and/or to accommodate the comfort and well-being of guests.
  40. COMPLAINTS
  41. If any client or user of this website have any grievance in respect of services provided by My Tour Package, the same can be notified to us within 7 days of availing the service. We shall take all reasonable steps to redress the genuine grievance. Such complaints may be addressed to info@mytourpackage.in
  42. LIMITED USE
  43. Unless otherwise specifically requested, the services of My Tour Package is not for commercial use. It is meant for personal, family or group use only. The client / website user shall not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or services obtained from this web-site.
  44. ALTERATION IN PUBLISHED DESCRIPTION
  45. Although My Tour Package complete effort to ensure that the description and content published on each page of our web-site is correct, it does not, take responsibility for any human or data entry errors and / or for any loss or damages suffered by user due to any information contained herein. My Tour Package does not own or operate airlines, buses, boats, hotels, etc. and hence cannot control or prevent changes in the published descriptions. My Tour Package reserves the right to make requisite changes and in the event you place any order with us or choose to avail of our services, the same will be informed to you within reasonable time.
  46. LINKS TO THIRD PARTY SITES
  47. Web-site of My Tour Package may contain links to other sites Those are not under the control of us and hence we are not responsible for the contents of any such site or any changes or updates to them. My Tour Package is not responsible for any form of transmission, whatsoever, received from such site. Since, we have provided those links in our web-site for your convenience, it doesn't imply any endorsement by us of the site or their owners.
  48. PROHIBITION AGAINST UNLAWFUL USE
  49. The user / clients warrant that they will not use our web site for any purpose that is unlawful or illegal for the time being in force within or outside India. Further the user would be obliged to not use site in any manner, which could damage, disable, overburden, or impair it or interfere with any other party's use and/or enjoyment of the Site. The user shall have to refrain from gaining or attempt to gain any material or information through any means not intentionally made available or provided for through the Site.
  50. GENERAL DISCLAIMERS
  51. My Tour Package is not answerable for any mistakes, lapses or representations on any of the pages in our website or on any links therein. My Tour Package does not endorse any advertiser on our web-site in any manner. The users / clients are requested to verify the accuracy of information on their own before relying.
  52. My Tour Package hereby expressly denies any implied warranties imputed by the laws of any jurisdiction. We consider ourselves and intends to be subject to the jurisdiction of the courts of NCT of Delhi only.
  53. If the users / clients do not agree with any of the disclaimers published herein, they are advised not to use our web-site.
  54. The users / clients expressly agree that use of the services or reliance on contents herein is at their own risk. The services provided by us is on the basis of "as is" and "as available" basis. My Tour Package may change the features or functionality of our services any time, in our sole discretion.
  55. My Tour Package at its sole discretion reserves the right not to accept any client's order without assigning any reason thereof. My Tour Package accepts liability to provide any service only after full money towards the service is received from the client to us.
  56. My Tour Package use some photos on it's website (www.mytourpackage.in), for which we have rights to use. But mistakes or human error can never be ruled out completely, hence, if anyone find a photo for which we don't have rights to or is being used incorrectly, please inform us immediately so we can address and rectify same or otherwise remove it.

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